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Privacy Statement (US)

This privacy statement was last changed on July 30, 2026, last checked on July 30, 2026, and applies to citizens and legal permanent residents of the United States.

In this privacy statement, we explain what we do with the data we obtain about you via https://informationsystems.io. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose and categories of data

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

1.1 To be able to offer personalized products and services

The following categories of data are collected

  • A first and last name
  • Account name or alias
  • An email address
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement

Retention period

We retain this data upon termination of the service for the following number of months: 1

1.2 Compiling and analyzing statistics for website improvement.

The following categories of data are collected

  • A first and last name
  • Account name or alias
  • An email address
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data

Retention period

We retain this data upon termination of the service for the following number of months: 1

1.3 Registering an account

The following categories of data are collected

  • A first and last name
  • Account name or alias
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data

Retention period

We retain this data upon termination of the service for the following number of months: 1

1.4 Contact - Through phone, mail, email and/or webforms

The following categories of data are collected

  • A first and last name
  • Account name or alias
  • An email address
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data
  • A telephone number
  • A home or other physical address, including street name and name of a city or town

Retention period

We retain this data upon termination of the service for the following number of months: 6

1.5 Newsletters

The following categories of data are collected

  • A first and last name
  • Account name or alias
  • An email address

Retention period

We determine the retention period according to fixed objective criteria: Client unsubscribed on their own will.

1.6 Payments

The following categories of data are collected

  • IP Address
  • A first and last name
  • An email address

Retention period

We retain this data until the service is terminated.

1.7 To support services or products that a customer wants to buy or has purchased

The following categories of data are collected

  • A first and last name
  • Account name or alias
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data
  • An email address

Retention period

We retain this data upon termination of the service for the following number of months: 1

1.8 To be able to comply with legal obligations

The following categories of data are collected

  • A first and last name
  • Account name or alias
  • An email address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement

Retention period

We retain this data upon termination of the service for the following number of months: 1

1.9 To sell or share data with a third party

The following categories of data are collected

  • A first and last name
  • Account name or alias
  • An email address
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement

Retention period

We retain this data until the service is terminated.

2. Sharing with other parties

We only share or disclose this data to other recipients for the following purposes:

Purpose of the data transfer: Facebook and Instagram advertising and content publishing on behalf of customers who have authorized our platform. Provides access to Marketing API, Pages, and Instagram Graph API.
Country or state in which this service provider is located: United States
Purpose of the data transfer: AI processing for Coach Vito and platform AI features. Analyzes campaign performance data and customer prompts to generate optimization suggestions and conversational responses
Country or state in which this service provider is located: United States

3. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

4. How we respond to Do Not Track signals & Global Privacy Control

Our website does not respond to and does not support the Do Not Track (DNT) header request field.

5. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy on our Opt-out preferences webpage. 

6. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

The security measures we use consist of:

  • Login Security
  • DKIM, SPF, DMARC and other specific DNS settings
  • (START)TLS / SSL / DANE Encryption
  • HTTP Strict Transport Security and related Security Headers and Browser Policies
  • Website Hardening/Security Features
  • Vulnerability Detection

7. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

8. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

9. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person. We shall provide the requested information only upon receipt of a verifiable consumer request. You can contact us by using the information below. You have the following rights:

9.1 You have the following rights with respect to your personal data

  1. You may submit a request for access to the data we process about you.
  2. You may object to the processing.
  3. You may request an overview, in a commonly used format, of the data we process about you.
  4. You may request correction or deletion of the data if it is incorrect or not or no longer relevant, or to ask to restrict the processing of the data.
  5. You may appeal our decision whenever we refuse to take action on a request and submit a complaint with the competent authority if your appeal is denied.

9.2 Supplements

This section, which supplements the rest of this Privacy Statement, applies to citizens and legal permanent residents of California (CPRA), Colorado (CPA), Connecticut (CTDPA), Delaware (PDPA), Iowa (CDPA), Montana (MCDPA), Nebraska (DPA), Nevada (NRS 603A), New Hampshire (DPA) and New Jersey (DPL)

California

Right to know what personal information is being collected about you

A consumer shall have the right to request that a business that collects personal information about the consumer disclose to the consumer the following:

  1. The categories of personal information it has collected about that consumer.
  2. The categories of sources from which the personal information is collected.
  3. The business or commercial purpose for collecting or selling personal information.
  4. The categories of third parties with whom the business shares personal information.
  5. The specific pieces of personal information it has collected about that consumer.

The right to know whether personal information is sold or disclosed and to whom

A consumer shall have the right to request that a business that sells the consumer’s personal information, or that discloses it for a business purpose, disclose to that consumer:

  1. The categories of personal information that the business collected about the consumer.
  2. The categories of personal information that the business sold about the consumer and the categories of third parties to whom the personal information was sold, by category or categories of personal information for each third party to whom the personal information was sold.
  3. The categories of personal information that the business disclosed about the consumer for a business purpose.

The Right to equal service and price, even if you exercise your privacy rights


A consumer shall have the right to request that a business delete any personal information about the consumer which the business has collected from the consumer.


A business that receives a verifiable request from a consumer to delete the consumer’s personal information pursuant to subdivision (a) of this section shall delete the consumer’s personal information from its records and direct any service providers to delete the consumer’s personal information from their records.


A business or a service provider shall not be required to comply with a consumer’s request to delete the consumer’s personal information if it is necessary for the business or service provider to maintain the consumer’s personal information in order to:

  1. Complete the transaction for which the personal information was collected, provide a good or service requested by the consumer, or reasonably anticipated within the context of a business’s ongoing business relationship with the consumer, or otherwise perform a contract between the business and the consumer.
  2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity.
  3. Debug to identify and repair errors that impair existing intended functionality.
  4. Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law.
  5. Comply with the California Electronic Communications Privacy Act pursuant to Chapter 3.6 (commencing with Section 1546) of Title 12 of Part 2 of the Penal Code.
  6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the businesses’ deletion of the information is likely to render impossible or seriously impair the achievement of such research, if the consumer has provided informed consent.
  7. Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law.
  8. To enable solely internal uses that are reasonably aligned with the expectations of the consumer based on the consumer’s relationship with the business.
  9. Comply with a legal obligation.
  10. Otherwise use the consumer’s personal information, internally, in a lawful manner that is compatible with the context in which the consumer provided the information.

Right to opt-out

You may submit a request directing us not to make certain disclosures of personal information we maintain about you. For more information about the possibility of submitting an opt-out request, please refer to our Opt-out preferences page.

Financial incentives

Selling of personal data to third parties

We have not sold consumers’ personal data in the preceding 12 months

  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement

We have not disclosed consumers’ personal information for a business purpose in the preceding 12 months.

  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • A first and last name
  • Account name or alias
  • IP Address
  • An email address
  • A home or other physical address, including street name and name of a city or town
  • A telephone number
  • Geolocation data
  • Photos
  • Social Media accounts
  • Physical characteristics or description
  • Professional or employment-related information
  • Financial information such as bank account number or credit card number
  • Commercial information, including records of personal property, products or services purchased, obtained, or considered
  • Biometric information
  • Audio, electronic, visual, thermal, olfactory, or similar information

Colorado

Right to Data Portability

When exercising the right to Access personal data , you have the right to obtain the personal data in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance. You may exercise this right no more than two times per calendar year.

Right to opt-out

You may submit a request directing us not to make certain disclosures of personal information we maintain about you.

Under Colorado law this concerns the following purposes:

  1. targeted advertising;
  2. the sale of personal data; or
  3. profiling in furtherance of decisions that produce legal or similarly significant effects concerning a consumer.

For more information about the possibility of submitting an opt-out request, please refer to our Opt-out preferences page.

Connecticut

Right to Data Portability

When exercising the right to Access personal data , you have the right to obtain the personal data in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance.

We are not required to reveal any trade secret.

Right to opt-out

You may submit a request directing us not to make certain disclosures of personal information we maintain about you.

Under the CTDPA this concerns the following purposes:

  1. targeted advertising; or
  2. the sale of personal data; or
  3. profiling in furtherance of decisions that produce legal or similarly significant effects concerning a consumer.

For more information about the possibility of submitting an opt-out request, please refer to our Opt-out preferences page.

Delaware

Right to Data Portability

When exercising the right to Access personal data, you have the right to obtain the personal data in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance. You may exercise this right for free no more than once per calendar year.

Right to opt-out

You may submit a request directing us not to make certain disclosures of personal information we maintain about you.

Under the PDPA this concerns the following purposes:

  1. targeted advertising;
  2. the sale of personal data; or
  3. profiling in furtherance of decisions that produce legal or similarly significant effects concerning a consumer.

For more information about the possibility of submitting an opt-out request, please refer to our Opt-out preferences page.

Right to obtain a list of third parties to whom the controller has disclosed the consumer’s personal data.

Iowa

Right to Data Portability

When exercising the right to Access personal data, you have the right to obtain the personal data in a portable and, to the extent technically practicable, readily usable format that allows you to transmit the data to another entity without hindrance. You may exercise this right for free no more than two times per calendar year.

Right to opt-out

You may submit a request directing us not to make certain disclosures of personal information we maintain about you.

Under the CDPA this concerns the following purposes:

  1. targeted advertising;
  2. the sale of personal data; or
  3. the processing of sensitive data.

For more information about the possibility of submitting an opt-out request, please refer to our Opt-out preferences page.

Montana

Right to Data Portability

When exercising the right to Access personal data , you have the right to obtain the personal data in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance.

We are not required to reveal any trade secret.

Right to opt-out

You may submit a request directing us not to make certain disclosures of personal information we maintain about you.

Under the MCDPA this concerns the following purposes:

  1. targeted advertising; or
  2. the sale of personal data; or
  3. profiling in furtherance of decisions that produce legal or similarly significant effects concerning a consumer.

For more information about the possibility of submitting an opt-out request, please refer to our Opt-out preferences page.

Nebraska

Right to Data Portability

When exercising the right to Access personal data, you have the right to obtain the personal data in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance. You may exercise this right for free no more than two times per calendar year.

Right to opt-out

You may submit a request directing us not to make certain disclosures of personal information we maintain about you.

Under the DPA this concerns the following purposes:

  1. targeted advertising;
  2. the sale of personal data; or
  3. profiling in furtherance of decisions that produce legal or similarly significant effects concerning a consumer.

For more information about the possibility of submitting an opt-out request, please refer to our Opt-out preferences page.

Nevada

Right to opt-out

You may submit a request directing us not to make certain disclosures of personal information we maintain about you.

Under the Nevada Privacy Law, this concerns the sale of personal data.

For more information about the possibility of submitting an opt-out request, please refer to our Opt-out preferences page.

New Hampshire

Right to Data Portability

When exercising the right to Access personal data, you have the right to obtain the personal data in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance. You may exercise this right for free no more than once per calendar year.

Right to opt-out

You may submit a request directing us not to make certain disclosures of personal information we maintain about you.

Under the DPA this concerns the following purposes:

  1. targeted advertising; or
  2. the sale of personal data; or
  3. profiling in furtherance of solely automated decisions that produce legal or similarly significant effects concerning a consumer.

For more information about the possibility of submitting an opt-out request, please refer to our Opt-out preferences page.

New Jersey

Right to Data Portability

When exercising the right to Access personal data, you have the right to obtain the personal data in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance. You may exercise this right for free no more than once per calendar year.

Right to opt-out

You may submit a request directing us not to make certain disclosures of personal information we maintain about you.

Under the DPL this concerns the following purposes:

  1. targeted advertising; or
  2. the sale of personal data; or
  3. profiling in furtherance of decisions that produce legal or similarly significant effects concerning a consumer.

For more information about the possibility of submitting an opt-out request, please refer to our Opt-out preferences page.

10. Children

Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.

11. Contact details

InformationSystems,L.L.C.,
9691 Brassie way,Montgomery Vilage, MD, 20886
United States
Website: https://informationsystems.io
Email: support@ex.cominformationsystems.io
Toll free phone number: 8007305310
Phone number: 8007305310

Additional platform privacy disclosures

Last updated: July 29, 2026. These disclosures cover Information Systems platform features in addition to the website disclosures above, including AI assistants, social publishing and inbox tools, advertising tools, CRM and marketing automation, calls and SMS, e-commerce, media generation, Discovery, and the Swipe File browser extension.

Our role and our customers’ role

When a business customer uses the platform to manage its own prospects, clients, contacts, messages, content, campaigns, or business knowledge, that customer generally decides why and how the information is used. In that context, Information Systems processes the information to provide the customer’s requested services. Each customer is responsible for giving its own contacts appropriate privacy notices, obtaining required permissions, and using connected channels lawfully. Information Systems acts as a business or controller for information collected directly for our own account administration, billing, security, support, analytics, and marketing purposes.

Platform information we may process

  • Account, profile, authentication, business, team, subscription, and support information.
  • Contact and CRM information, such as names, usernames, email addresses, phone numbers, tags, lifecycle stages, notes, preferences, and interaction history.
  • Connected social-account identifiers and authorization credentials; posts, ads, campaigns, audiences, performance metrics, comments, direct messages, attachments, and other channel content.
  • Calls and SMS information, including phone numbers, message content, delivery data, call metadata, and recordings or transcripts when those features are enabled and lawful notice or consent has been provided.
  • Business knowledge, offers, playbooks, training documents, prompts, instructions, AI drafts, edits, approvals, generated outputs, and feedback.
  • Photos, video, audio, voice samples, avatar or digital-twin inputs, scripts, and generated media. Some voice or face features may involve biometric identifiers or biometric information where applicable law defines them that way.
  • Order, subscription, billing, and transaction information. Payment card details are handled by payment providers rather than stored by Information Systems in full.
  • Device, browser, IP address, cookie, usage, diagnostic, security, and approximate-location information.
  • For Swipe File, the public ad text, library identifier, and creative that a user explicitly chooses to save, plus the connected platform address and connection key. See the dedicated Swipe File Privacy Policy.

How we use platform information

We use this information to provide and secure accounts; connect authorized services; publish and schedule content; operate inbox, comment, call, SMS, CRM, sales, campaign, advertising, analytics, e-commerce, support, and AI features; generate requested text, images, audio, and video; process payments; prevent fraud and abuse; troubleshoot and improve reliability; comply with law; and communicate about the service.

AI features and human control

AI features may analyze the context supplied by an authorized customer and create suggestions, classifications, summaries, drafts, content, media, or actions according to that customer’s settings. Customers can review drafts, choose automation modes, assign conversations to a person, and edit or disable features. Information Systems does not use one customer’s private conversations, connected social content, or imported business knowledge to train a shared model for other customers. Do not submit highly sensitive information unless it is necessary, authorized, and appropriate for the selected feature.

Service providers and connected platforms

Depending on the features a customer chooses, information may be processed by:

  • Anthropic PBC and OpenAI, L.L.C. for AI text analysis and generation.
  • Google LLC for analytics, security and anti-abuse services, and selected AI or media-generation features.
  • Eleven Labs Inc., HeyGen Technology, Inc., and Features & Labels Inc. (fal) for selected voice, avatar, image, audio, or video-generation features.
  • ZERNIO SOFTWARE SL for authorized social-account connections, publishing, messaging, comments, and delivery of channel events.
  • Meta Platforms, Inc., LinkedIn Corporation, and TikTok Inc. when a customer connects or uses those platforms. Those companies may also act under their own terms and privacy notices.
  • Stripe, Inc. and Automattic Inc. for payment, subscription, fraud-prevention, and e-commerce services.
  • Hosting, email-delivery, security, customer-support, and other infrastructure providers needed to operate the service.

We may add or replace providers as features change. We require providers to process information under applicable contracts and only for permitted purposes, subject to their independent legal obligations.

Analytics, advertising, cookies, and opt-out choices

We use Google Analytics and Meta advertising technologies, including Meta Pixel and server-side Conversion API, to measure use, understand campaign performance, and advertise our services. These tools may receive online identifiers, IP address, device and browser information, page activity, and conversion events. Under some United States privacy laws, disclosure for cross-context behavioral advertising may be considered a “sale,” “sharing,” or targeted advertising even when no money is exchanged. Use the cookie banner or Opt-out preferences page to manage nonessential cookies and advertising choices where available. Platform customers are responsible for configuring their own advertising and tracking activities lawfully.

Retention, deletion, and security

We retain information for as long as needed to provide the account or feature, meet contractual and legal obligations, resolve disputes, prevent abuse, and maintain appropriate business records. Retention varies by data type, customer settings, connected platform, and provider. Account owners may delete content through available controls or request deletion, subject to legal, security, backup, and fraud-prevention exceptions. We use reasonable administrative, technical, and organizational safeguards, but no system can guarantee absolute security.

International processing

Information may be processed in the United States, the European Economic Area, and other countries where Information Systems, connected platforms, or service providers operate. Where required, we use appropriate contractual or legal transfer safeguards.

Your choices and requests

You may disconnect channels, revoke provider permissions, change AI and automation settings, manage cookie choices, unsubscribe from marketing, and use available account controls. Privacy requests may be sent to support@informationsystems.io. We may need to verify the request. If your information was submitted or controlled by one of our business customers, contact that customer first; we will assist it as required.

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