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Privacy Policy

Privacy Policy

Effective Date: August 11, 2025
Last Updated: June 23, 2025

This Privacy Policy (“Policy”) applies to Informationsystems.io, a website, SaaS platform, and service operated by InformationSystems  (“Informationsystems.io,” “we,” “us,” or “our”), including all software, services, and digital offerings provided through https://informationsystems.io, its subdomains, and any associated platforms.

At Informationsystems.io, we respect and protect your privacy. We maintain strict data protection standards aligned with industry best practices and legal obligations, including U.S. federal and state laws and the General Data Protection Regulation (GDPR), where applicable.

This Policy explains how we collect, process, store, share, and safeguard your personal information, and outlines your rights regarding that information. If you reside in the European Economic Area (EEA), the United Kingdom (UK), California, or another jurisdiction with specific privacy requirements, please review the sections relevant to you.

1. Information We Collect & How We Use It

We collect both personal and non-personal information to provide our services, comply with legal obligations, improve our platform, and enhance your experience.

A. Personal Information

“Personal Information” or “Personally Identifiable Information (PII)” means data that identifies you directly or indirectly.

We collect personal information when you:

  • Create an account, sign up for a plan, or register for a service.

  • Purchase products or services (e.g., templates, eBooks, courses).

  • Request support, contact us, or interact via chatbot.

  • Use our AI-powered tools.

  • Complete forms, surveys, or questionnaires.

  • Subscribe to our email newsletters or marketing campaigns.

This may include:

  • Name, email address, mailing address, phone number.

  • Login credentials.

  • Billing address and payment details (processed securely via Stripe or equivalent PCI-compliant provider).

  • IP address, browser/device details, location.

  • Uploaded content, business details for website setup.

  • Social handles, profile images, or business URLs (optional).

Note: We never store full credit card numbers. All payment details are processed by Stripe PCI-compliant providers.

B. How We Use Personal Information

We may use your personal information to:

  • Create, manage, and authenticate accounts.

  • Deliver purchased products and services.

  • Manage subscriptions and billing.

  • Provide onboarding, AI-generated recommendations, and updates.

  • Send marketing and promotional content (opt-out available anytime).

  • Deliver essential system communications (cannot be opted out while account is active).

  • Provide technical support and troubleshoot issues.

  • Improve platform features, security, and performance.

  • Comply with legal obligations.

2. Non-Personal Information

We also collect non-personal data that does not identify you directly, such as:

  • Aggregated usage statistics.

  • Device type, screen resolution, operating system.

  • Browser type, visit duration, pages viewed.

  • AI-based usage patterns.

We use this information to:

  • Enhance platform speed and usability.

  • Diagnose bugs and errors.

  • Develop new features and recommendations.

If combined with personal data, we treat it as personal information.

3. Cookies & Tracking

We use cookies and similar technologies (pixels, tags, local storage) to:

  • Keep your account logged in.

  • Store preferences.

  • Enable AI personalization.

  • Analyze usage patterns.

  • Deliver relevant marketing (Facebook Pixel, Google Ads).

Cookie Categories:

  • Strictly Necessary: Core site functionality.

  • Performance/Analytics: Track site usage.

  • Functional: Remember preferences.

  • Advertising: Retargeting campaigns.

You can manage cookies in your browser settings. Disabling them may limit functionality.

4. Third-Party Services and Integrations

We partner with reputable third-party service providers to help operate, secure, and improve our platform. These providers may process your personal data only as needed to perform contracted services on our behalf and are bound by strict confidentiality and security requirements.

We use providers in the following categories:

  • Payment Processing – to securely process transactions and prevent fraud.

  • Hosting & Infrastructure – to provide secure hosting, backups, content delivery, and disaster recovery.

  • Analytics & Performance Monitoring – to understand how our platform is used, identify trends, and improve functionality.

  • Customer Support & Communication – to manage inquiries, provide live chat, send transactional and marketing emails, and deliver important service updates.

  • Platform Functionality Tools – to enable features such as website creation, automation, e-learning delivery, and content management.

  • Security & Compliance Tools – to monitor for threats, manage access, and maintain compliance with applicable laws.

Where legally required (for example, payment transactions), we may identify the specific provider at the time of your interaction. We select all service providers based on their security practices, reliability, and compliance with relevant privacy laws.

5. Children’s Privacy

Our services are not for children under 13. We do not knowingly collect data from children under this age. If such data is found, it will be deleted.
You must be at least 18 to use our platform independently.

6. Security Measures

We protect your data with:

  • SSL encryption on all activities.

  • 2FA for admin accounts.

  • Firewall and malware scanning.

  • Offsite backups.

  • Restricted employee access.

No system is 100% secure — you are responsible for protecting your own login credentials.

7. Your Rights

You can:

  • Access the personal data we store.

  • Correct inaccuracies.

  • Request deletion (“Right to be Forgotten”).

  • Export your data.

  • Withdraw marketing consent.

  • Restrict processing in certain cases.

Contact support@informationsystems.io to exercise these rights.

8. International Data Transfers

If you are outside the U.S., your data will be processed in the U.S. By using our services, you consent to cross-border transfers subject to GDPR or applicable safeguards.

9. Data Retention

We keep personal data only as long as:

  • Your account is active.

  • Required by law or regulation.

  • Needed for dispute resolution.

After this, data is deleted or anonymized.

10. Legal Disclosures

We may disclose your information:

  • To comply with law, court orders, or subpoenas.

  • To prevent fraud or threats.

  • As part of a merger, acquisition, or business sale.

  • To protect our users and the public.

11. California Privacy Rights (CCPA)

If you are a California resident, you may:

  • Request a list of personal data collected.

  • Ask for deletion of your data.

  • Opt out of the sale of personal information (we do not sell your data).

Email support@informationsystems.io with subject line: “California Privacy Request.”

12. EU/UK GDPR Rights

EU/UK residents may:

  • Request access and rectification.

  • Request erasure.

  • Restrict processing.

  • Request data portability.

  • Object to certain processing.

Our legal bases include contract necessity, legal obligations, consent, and legitimate interests. Contact our Data Protection Officer at support@informationsystems.io.

13. Changes to This Policy

We may update this Policy at any time. Major updates will be announced via email or website notice. Continued use of our services means you accept the updated terms.

Archived versions are available upon request.

14. Contact

InformationSystems 
📧 support@informationsystems.io

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